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    | Company PolicyThis site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information. 1. Payment Methods - You can pay by Visa, Mastercard, American Express or Discover using the Wells Fargo Merchant Solution. - Mygirldress.com will not charge your card until we ship your package. However, Wells Fargo Merchant Solution will hold the authorized purchase amount from your credit card. 3. Order Process - It usually takes 2 business days to process the order since 90% of our advertised items are in stock. - If we do not have the item you requested in stock we will contact you within 48 hours. Please check the availability of the item(s) in question on the product information page. - The shipping methods (overnight, express, rush delivery) doesn't effect the time frame of fulfillment. - Out of stock items might take up to four weeks to be deliver. - All International order will be required copy of Id and credit card back and front to prevent fraud transaction. 2. Shipping Methods Compare us with other online merchants and you will be surprised with our fast and efficient shipping and delivering times. Typically, it will take less than 2 weeks to receive your package with the standard shipping option. We ship through UPS, FedEx or USPS. - Standard: Your package will be delivered to you within 7-10 business days from the ship date - Rush Delivery: Your package will be delivered to you within 5-7 business days from the ship date. - Express Delivery: Your package will be delivered to you within 2-3 business days from the ship date. - Overnight Delivery: Your package will be delivered to you within 1 business day from the ship date >> Price table of shipping & handling * It typically takes 2-3 business days to process your order, including for express and overnight deliveries. ** There may be additional shipping charges to Hawaii, Alaska, and Canada. *** We will contact you within 48 hours for back ordered items and give you a new estimated arrival time. It may take 2-4 weeks for back ordered items to arrive. ****Please check the availability of the item you wish to purchase before you place the order. Due to manufacturing capacity, it will typically take 2-3 weeks to fulfill your order from the date it is placed. Please confirm that you have sufficient amount of time before placing the order. Shipping method (overnight, express, and rush delivery) will not expedite the order's fulfillment time frame. 3. Exchanges We always hope that you are 100% satisfied with your purchase. If you are not satisfied for any reason, please contact us for an exchange. We will gladly accept the item for an exchange as long as the item has not been worn. - You must contact us by email within 24 hours after you receive the order. We will then issue you a return authorization #. (We WILL NOT ACCEPT any returns without a return authorization #). - Exchanges/returns are allowed one time only. - The package must be returned to us within 7 days. Otherwise, the item will be shipped back to you and considered as final sale. - The purchased item must be returned and postmarked by the next business day after receiving it. - Shipping charges are non-refundable. - 15% restocking fee will be charged for your exchange. - The buyer will be responsible for all the shipping costs on new orders and it will be deducted from the credit card on file. - All items must be in new, pre-sale condition if returned, without any wear and tear. The merchandise will be inspected and if there are any visible wear and tear, it will be sent back to you and the sale will be declared final. - If you received free shipping and wish to return the merchandise, the shipping cost will be deducted from your refund. "Free shipping is awarded under the condition of purchase". - Prom dresses and shoes are non-refundable. A one time exchange will be accepted but we cannot offer a refund for these items. 4. Refunds We always strive to meet our customers' expectations. If you are not satisfied with the merchandise, you may return it for a refund (prom dresses and shoes are excluded). Please read the refund policy below for additional details. - You must contact us by email within 24 hours after you receive the order. We will then issue you a return authorization #. (We WILL NOT ACCEPT any returns without a return authorization #). - The package must be returned to us within 7 days. Otherwise, the item will be shipped back to you and considered as final sale. - The purchased item must be returned and postmarked by the next business day after receiving it. - Shipping charges are non-refundable. - All items must be in new, pre-sale condition if returned, without any wear and tear. The merchandise will be inspected and if there are any visible wear and tear, it will be sent back to you and the sale will be declared final. - A 15% restocking fee will be automatically deducted from your refund. - We are not responsible for any damages or lost items during shipping. Please remember that the additional shipping fees are buyer's responsibility. - If you had received free shipping and wish to return the merchandise, the shipping cost will be deducted from your refund. " Free shipping is awarded under the condition of purchase". - Return Address: My Girl Dress.com
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