



Dress came very quickly and was beautifully made. We do have some confusion about the size. We ordered a 24 month based upon the size chart. The dress received appeared to be a 12 month when the dressmaker measured it. The tag in the dress only said XL. Called customer service and the gentleman that answered was unfamiliar with the published size chart and could not help figure out if we got an incorrect size or if the dress runs very small. He also did not know the procedure for exchanges and even though the phone number is on the form had to send an email detailing the problem. I am really hoping the person reads and understands the problem. The dress is so beautiful and just happens to work fantastically with our bridesmaid dresses. Size chart
Chest
Waist
Shoulder to hem
6M
22"
21"
18"
12M
23"
22"
19 1/2"
18M
24"
23 1/2"
21"
24M
25"
24"
22 1/4"
2
24"
23"
25"
4
25 1/2"
24 1/2"
29"
6
27"
26"
33"
8
28 1/2"
27 1/2"
35 1/4"
10
30"
29"
37 1/2"
12
31 1/2"
30 1/2"
40"
14
33"
32"
43"
*
How to measure flower
girl for flower girl dress size
Return & Exchanges Policy
We always hope that you are 100% satisfied with your purchase. If you are not
satisfied for any reason, please contact us for return. We will gladly accept
your return as long as you follow our return policy. Please read the return
policy before you place an order.
- You must email us for return request within 7 business days after you receive
the order. As long as you email us, your return request will be accepted. When
we receive your return request, we will contact you to issue a return
authorization #. (We WILL NOT ACCEPT any returns without a return authorization
#).
- Exchanges/returns are allowed one time only.
- The purchased item must be returned and postmarked within 7 business days
after the issuance of Return Authorization Number .
- Shipping charges are non-refundable.
- 15% restocking fee will be charged for any exchange and refund.
- The buyer will be responsible for all the shipping costs on new orders and it
will be deducted from the credit card on file.
- All items must be in new, pre-sale condition if returned, without any wear and
tear. The merchandise will be inspected and if there are any visible wear and
tear, it will be sent back to you and the sale will be declared final. We will
not accept return for any merchandise with animal fur or any kind of smell
(including smoking smell).
- If you received free shipping and wish to return the merchandise, the shipping
cost will be deducted from your refund. "Free shipping is awarded under the
condition of purchase".
- Refund will take 3-5 business days to credit to your bank due to the processing time of merchant service company.

Contact Us l 1877-MG-DRESS
(643-7377)
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bridesmaid dresses l
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